Terms of Service

These Terms of Service ("Terms") govern your use of the Manhattan Laser Spa website at manhattanlaserspa.com and any services provided by Manhattan Laser Spa ("we," "our," or "us"), located at 16850 Collins Ave, Suite 105, Sunny Isles Beach, FL 33160. By accessing our website or booking our services, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years of age to use our website or purchase our services. Clients between the ages of 16 and 18 may receive certain treatments with written parental or guardian consent and the guardian's presence at the time of treatment. By using our services, you represent and warrant that you meet these requirements.

2. Services and Medical Disclaimer

Manhattan Laser Spa provides aesthetic and wellness treatments performed by trained professionals. Our services are not a substitute for professional medical advice, diagnosis, or treatment. Nothing on this website constitutes medical advice.

Individual results vary. We make no guarantees regarding specific outcomes of any treatment. During your consultation, our team will assess your suitability for specific services and discuss realistic expectations.

It is your responsibility to disclose accurate and complete health history, medications, allergies, and any conditions that may affect your treatment. Providing false or incomplete information may result in injury for which Manhattan Laser Spa bears no liability.

3. Appointments and Cancellations

Booking

Appointments may be booked online, by phone, or in person. A valid credit card may be required to hold an appointment.

Cancellation and No-Show Policy

We ask for at least 24 hours' notice for cancellations or rescheduling. Late cancellations or no-shows may result in a cancellation fee. Repeated no-shows may result in a requirement to prepay for future appointments.

Late Arrivals

Arriving more than 15 minutes late may result in a shortened treatment or rescheduling at our discretion, and the full service fee may still apply.

4. Payment

All prices are listed in U.S. dollars. Payment is due at the time of service unless otherwise arranged. We accept major credit cards, debit cards, and buy-now-pay-later options including Affirm and Klarna, subject to their respective terms. Prepaid packages and gift cards are non-refundable except as outlined in our Refund Policy.

5. Refunds

Please review our Refund Policy for complete information regarding refunds, which are generally not provided except under specific qualifying circumstances.

6. Health and Safety

You acknowledge that aesthetic treatments carry inherent risks and agree to follow all pre- and post-treatment instructions provided by our staff. Manhattan Laser Spa reserves the right to decline or discontinue service to any client at any time if we determine that treatment is not in the client's best interest or presents a safety concern.

7. Consent

Prior to receiving treatment, you will be required to sign a written informed consent form acknowledging the nature of the treatment, associated risks, and your agreement to proceed. Electronic consent collected through our website has the same legal effect as a handwritten signature.

8. SMS/MMS Text Message Program

Manhattan Laser Spa operates two text-message programs, and you may opt in to either or both independently. Both programs are entirely voluntary, and consent to either is not a condition of purchase.

Appointment Notifications Program

Once you opt in, you agree to receive recurring automated SMS/MMS text messages from Manhattan Laser Spa related to your appointments, including confirmations, reminders, follow-up care, and treatment updates.

Marketing Program

Once you opt in, you agree to receive recurring automated SMS/MMS text messages from Manhattan Laser Spa promoting our services, including special offers, seasonal promotions, event invitations, and announcements of new treatments.

Program Terms Applicable to Both

• Message frequency: varies based on your activity with us.
• Message and data rates: may apply from your mobile carrier. Manhattan Laser Spa does not charge for text messages; your standard rates apply.
• Opt out: Reply STOP to any message from us at any time to be unsubscribed from that program. Once you send STOP, you'll receive one final confirmation message, and no further texts from that program.
• Get help: Reply HELP at any time and we'll respond with contact information and support instructions.
• Supported carriers: AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, U.S. Cellular, MetroPCS, and most other U.S. mobile carriers. Carriers are not liable for delayed or undelivered messages.
• Compatible devices: our messages will display correctly on any standard mobile device capable of receiving SMS/MMS.
• Privacy: we do not sell, share, or rent your phone number or SMS opt-in data to third parties for their own marketing purposes. Full details in our Privacy Policy.

If you have questions about our text-message programs, contact us at florida@manhattanlaserspa.com or 305-705-3997.

9. Intellectual Property

All content on this website — including text, images, logos, graphics, and videos — is the property of Manhattan Laser Spa or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

10. User Conduct

You agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Submit false, misleading, or fraudulent information
• Interfere with the operation of the website
• Engage in any conduct that could damage our reputation or the experience of other clients

11. Limitation of Liability

To the fullest extent permitted by Florida law, Manhattan Laser Spa and its owners, employees, and agents shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of our website or services, even if we have been advised of the possibility of such damages. Our total liability to you for any claim shall not exceed the amount you paid for the specific service giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless Manhattan Laser Spa, its owners, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of our services, your violation of these Terms, or your provision of inaccurate health information.

13. Privacy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be resolved exclusively in the state or federal courts located in Miami-Dade County, Florida, and you consent to the personal jurisdiction of such courts.

15. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to this page with an updated "Last updated" date. Your continued use of our website or services after any changes constitutes your acceptance of the revised Terms.

16. Contact Us

For questions about these Terms, please contact us:

• Email: florida@manhattanlaserspa.com
• Phone: 305-705-3997
• Address: 16850 Collins Ave, Suite 105, Sunny Isles Beach, FL 33160